Last Updated: June 2026

Thank you for shopping with AVELA PRO.

Order Processing

All orders are processed within 1 business day (Monday through Friday, excluding public holidays).

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Time

Estimated delivery time is typically 5–8 business days after shipment.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Remote Areas

Deliveries to remote or rural locations may require additional transit time.

If your shipping address is located in a remote area, your order may take longer than the standard delivery timeframe.

Order Tracking

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Customers can use the tracking information to monitor the status of their shipment.

Incorrect Shipping Information

Please ensure that all shipping information is accurate before placing your order.

AVELA PRO is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact us at info@avelapro.com and we will assist in investigating the shipment with the carrier.

Contact Us

If you have any questions regarding shipping, please contact us:

AVELA PRO
Email: info@avelapro.com
Website: www.avelapro.com