Customer Questions

What is your return policy?

We offer a 15 day return policy for unused items in their original condition and packaging. Products that have been used are not eligible for return.

Do you offer international shipping?

Yes. AVELAPRO serves customers worldwide. Shipping times may vary depending on your country or region.

How long does shipping take?

Orders ship within 24 hours after being placed. Delivery times vary by location, and most orders arrive within 5–8 business days. Tracking information is provided once your order is dispatched.

How can I contact customer support?

You can reach our customer support team via WhatsApp: +44 7564 017315. We aim to respond to all inquiries promptly and professionally.